The Phenom People-hireEZ integration combines Phenom People's powerful ATS & CRM with hireEZ's rich candidate data hub and AI sourcing capabilities to create an end-to-end talent acquisition tool.
- Set up your integration (Admin)
- Please reach out to your internal IT team to configure a generic email address in the format "integration_phenom_hireez@customerdomain.com" to authenticate with hireEZ.
- This email address should not be a distribution list and should have an email inbox to receive possible password resets, for account invitation emails etc.
- The customer should reach out to support@phenompeople.com to grant the following permission to this newly created account. Role: Recruiter (New)
- Please also ask them to whitelist the following IPs:
- 13.56.196.85
- 52.9.118.67
- 54.215.23.111
- 54.176.98.161
- 18.144.137.167
- 54.241.102.186
- 52.9.172.238
- Once, the Phenom People support team has created an account, you can now use the username/password combo to authenticate on hireEZ and enable the integration as per the steps below.
- Export candidates from hireEZ to Phenom People
Integration Setup (Admin)
Before you begin, please ensure that you are...
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A subscriber of hireEZ Enterprise and have a valid hireEZ account (*Please contact your hireEZ Account Manager if you need help setting up an Enterprise license.)
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The admin user of your company's hireEZ Enterprise subscription
Note: Please do not connect your test/sandbox instance with the hireEZ production account. If you would like to perform sandbox testing, please reach out to support@hireez.com or the assigned TPM. They can assist you further to issue a separate instance for testing.
In case you end up connecting your sandbox account with the hireEZ production account, notify the support team at the earliest. This brings unknown issues for the integration and results in a delay in your onboarding.
Step 1: Configure Phenom People on hireEZ
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As an Admin user, you'll be able to configure your ATS by clicking on the All Integrations tab.
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If you also have an Enterprise team member license, you can configure it in hireEZ Apps by clicking here and follow the same instruction below.

Step 2: You will see a pop-up window to input Phenom People API credentials, including Account Email and Password.

Step 3: You will receive both in-app and email notifications when you have successfully connected to Phenom People.
** To enable Talent Fusion & Rediscovery, please talk to your Phenom People account manager to support 2-way integration with hireEZ.
Step 4: Under Settings, select to export candidates from hireEZ to Phenom People as prospects only or as candidates.

Step 5: Map relevant candidate profile data fields between hireEZ and Phenom People under the Settings tab.
If you want to customize the data field mapping:
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Select a hireEZ candidate profile field from the "All Fields in hireEZ" field list and choose a suitable field from the Phenom People Edition profile fields dropdown.
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To attach a resume for each candidate when syncing from hireEZ to Phenom People Edition, select the “Attach hireEZ Resume” checkbox.
To sync Tag from the hireEZ to Phenom People Edition, enable and map hireEZ Activity Tag field with Phenom People Edition activity fields.

Exporting Candidates from hireEZ to Phenom People
After you've found qualified candidates in hireEZ, you can easily export them into Phenom People. Go to a project and click Pipeline, select your candidates, and click Export.

You will receive both in-app and email notifications when the export is completed. Once you've successfully exported the candidates, you can see the Phenom People icon on the candidate's hireEZ profile.
You can check the candidate's hireEZ profile shown in the Phenom People.
Please reach out to support@hireez.com or directly contact your Customer Success Manager for more training on this topic.
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