The SAP SuccessFactors-hireEZ integration combines SAP SuccessFactors’s powerful ATS & CRM with hireEZ’s rich candidate data hub and AI sourcing capabilities to create an end-to-end talent acquisition tool.
Read on to learn how to...
Integration Setup (Admin)
Before you begin, please ensure that you are...
A subscriber of hireEZ Enterprise and have a valid hireEZ account (*Please contact your hireEZ Account Manager if you need help setting up an Enterprise license.)
The admin user of your company's hireEZ Enterprise subscription
Note: Please do not connect your test/sandbox instance with the hireEZ production account. If you would like to perform sandbox testing, please reach out to firstname.lastname@example.org or the assigned TPM. They can assist you further to issue a separate instance for testing.
In case you end up connecting your sandbox account with the hireEZ production account, notify the support team at the earliest. This brings unknown issues for the integration and results in a delay in your onboarding.
Step 1: Configure SAP SuccessFactors on hireEZ
As an Admin user, you'll be able to configure your ATS by clicking on the All Integrations tab on the left and find SAP SuccessFactors from the ATS/CRM list.
If you also have an Enterprise team member license, you can configure it in hireEZ Apps by clicking here and follow the same instruction below.
Step 2: You will see a pop-up window to input SAP SuccessFactors credentials, including Username, Password, Company ID and API Endpoint URL.
Please find the SuccessFactors API Endpoint URL for the different data centers from here,
Please update the relevant Roles based/User based “Recruiting Permissions” for Job Requisitions & Candidates related OData APIs
Step 3: You will receive both in-app and email notifications when you have successfully connected to SAP SuccessFactors.
Step 4: Under Settings, select to export candidates from hireEZ to SAP SuccessFactors as Prospects or Candidates.
Step 5: Map relevant candidate profile data fields between hireEZ and SAP SuccessFactors under the Settings tab.
If you want to customize the data field mapping:
Select a hireEZ candidate profile field from the "All Fields in hireEZ" field list and choose a suitable field from the SAP SuccessFactors Edition profile fields dropdown.
To attach a resume for each candidate when syncing from hireEZ to SAP SuccessFactors Edition, select the “Attach hireEZ Resume” checkbox.
To sync Tag from the hireEZ to SAP SuccessFactors Edition, enable and map hireEZ Activity Tag field with SAP SuccessFactors Edition activity fields.
Exporting Candidates from hireEZ to SAP SuccessFactors
After you've found qualified candidates in hireEZ, you can easily export them into SAP SuccessFactors. Go to a project and click Pipeline, select your candidates, and click Sync/Export. Then, follow the instructions on the screen to select the job of your exports.
In the pop-up window, choose ATS and select SAP SuccessFactors from the list. Then click on Sync to ATS.
* SAP SuccessFactors only allow to Export Candidates as “External Candidates” from hireEZ and delivers email notifications to newly entered candidates in the system.
You will receive both in-app and email notifications when the export is completed. Once you've successfully exported the candidates, you can see the SAP SuccessFactors icon on the candidate's hireEZ profile.
You may also check the sync status of the candidates on the Recently Pushed to ATS page.
You can check the candidate's profile showing in the SAP SuccessFactors.
For any other questions, please reach out to our Customer Success Team or email email@example.com.