Targeting small to medium-sized companies with tight recruiting teams, hireEZ ushered in the new Business plan. In this new plan, the admin user is not only able to do the sourcing task but is also responsible for the team management.
In this article you will find:
How to Add New Members
From Home Page
As the admin of the team, you may find there is a "+" button on the home page. By clicking that, you will be able to invite a new recruiter or hiring manager.
Note: A Business tier team can have up to 2 recruiters (including the admin). One domain/company can have multiple teams (yet the later teams won't get the trial)
From the Team Management Page
The admin can go to the Product settings -> Team management page and click "+ Invite team member" to add a new recruiter or hiring manager.
How to Remove/Transfer Seat
Similar to the above, the admin can go to the Team management page to update the seat information.
Click the team management tab, then click the three-dot on the user, you will be able to find the options to Transfer admin access/Cancel seat/Remove Member.
- Transfer admin access
When you click the transfer button, you will transfer your admin role to another recruiter directly. The recruiter will receive the notification as well.
- Cancel seat
When you cancel the active user, the user will be still active until the next renewal date. You can always reactivate it if needed.
- Remove Member
For the recruiter or the hiring manager who is no longer in the team, you can remove the member.
- Reassign recruiter seat
If you still have the remaining recruiter seat in your team, you can either invite a new member to become the recruiter or reassign the existing hiring manager to become the recruiter.
Please note if you already had 2 recruiters in your team, including the admin seat, you will either need to remove one recruiter member or change the existing recruiter role to the hiring manager first so as to have a remaining recruiter seat to reassign the recruiter role.
Subscription and Billing
On the subscription page, as an admin, you will be able to see the next invoice, invite team members and add credits.
From the Subscription tab, you can also:
- Change the subscription from monthly to yearly (For changing the annual option to monthly, you may need to contact email@example.com for that.)
- Cancel the subscription (Please note that the admin's cancellation will end the whole team's subscription as well.)
From Billing -> Payment Method, you can then edit the credit card information.
You may also contact us at firstname.lastname@example.org or reach out to your Customer Success Manager to learn more about the workflow.
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